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CloudPro | Experts in Cloud Telephony, Customer Engagement Platforms and CX Solutions

Voicera Dialer Lite (VDL)

Voicera Dialer Lite (VDL)

Voicera Dialer Lite (VDL) is our flagship solution which helps businesses with automated survey, revenue collections, reminder, and appointment.

Built on a powerful cloud telephony platform – Twilio, VDL is more than just a dialer. Integrated with multiple channels, social media integration, CRM Integration, powerful APIs and fully customizable to your needs, VDL is a single dashboard for your agents on campaign management and customer interaction.

Loaded with features of Answering Machine Detection (AMD) and Predictive dialing, VDL analyzes call handling and agent availability for Outbound calls.

Businesses can opt to define their own set of campaign rules, feed data from external APIs or setup data within the system