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CloudPro | Experts in Cloud Telephony, Customer Engagement Platforms and CX Solutions

Interactive Voice Response [IVR]

Interactive Voice Response [IVR]

Our IVR implementation services have evolved to include very sophisticated inbound and outbound speech applications that integrate traditional DTMF and Speech applications with latest Cloud based CPaaS platforms such as Twilio, RingCentral, Nextiva, Five9 and Nice InContact. We have built in integration with CRM platforms such as Salesforce, Microsoft CRM and ServiceNow. Our applications are designed to support Customer Interactions (CX) and mobile devices for cost effective solutions that benefit the businesses we serve.